7pk365 Privacy Policy

This Privacy Policy ("Policy") describes how 7pk365 ("we", "us", "our", "7pk365") collects, processes, stores and protects personal data relating to individuals ("you", "Player", "User") who access or use the 7pk365 platform, including its website, account portal, sports betting services, live casino, slots and any other products or features we offer.

7pk365 is committed to processing personal data in a transparent, fair and lawful manner. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on this site. By creating a 7pk365 account or using our services, you acknowledge that you have read and understood this Policy.

This Policy applies to all players regardless of location, including players in Pakistan accessing the platform via desktop or mobile browsers. All account balances and transactions at 7pk365 are denominated in PKR and processed through local payment channels including JazzCash, Easypaisa, HBL, UBL, Meezan Bank and Bank Alfalah.

7pk365 collects personal data in the following categories:

7pk365 does not collect sensitive personal data such as racial origin, religious beliefs or biometric data beyond what is required for age and identity verification.

7pk365 uses personal data collected from Players for the following purposes:

• Account Management: To create, verify and maintain your 7pk365 account, including identity and age verification (18+ requirement);
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa and linked bank accounts;
• Service Delivery: To provide access to sports betting markets (including PSL, cricket, UFC), live casino, slots, fishing games and all other 7pk365 products;
• Legal & Regulatory Compliance: To meet anti-money laundering (AML), know-your-customer (KYC) and responsible gaming obligations;
• Fraud Prevention & Security: To detect suspicious activity, investigate potential fraud and protect the integrity of the platform;
• Customer Support: To respond to your queries, complaints and support requests via live chat or email;
• Platform Improvement: To analyse usage patterns and improve the performance and experience of 7pk365;
• Marketing: To send promotional communications about bonuses, new games or platform features — but only where you have provided consent or where permitted by applicable law. You may opt out at any time.

7pk365 processes personal data under one or more of the following legal bases:

• Contract Performance: Processing necessary to fulfil the services you have signed up for at 7pk365;
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML, KYC and responsible gaming rules;
• Legitimate Interests: Processing necessary for fraud prevention, security and platform improvement, where these interests are not overridden by your rights;
• Consent: Where you have explicitly consented, such as for marketing communications. Consent may be withdrawn at any time without affecting prior processing.

7pk365 does not sell, rent or trade your personal data. We may share data with the following categories of third party only where necessary:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and other licensed payment service providers, solely to process transactions;
• KYC / Identity Verification Partners: Licensed verification service providers engaged to fulfil age and identity verification obligations;
• Game Software Providers: JILI, PG Soft, Pragmatic Play and other licensed studios that supply the games accessible on 7pk365 — these providers may receive aggregated, anonymised technical data;
• Legal & Regulatory Authorities: Where required by applicable law, court order or regulatory direction, we will disclose data to competent authorities;
• IT & Security Providers: Hosting, cyber-security and analytics providers operating under strict data processing agreements.

All third parties engaged by 7pk365 are contractually required to handle personal data in accordance with applicable data protection standards.

7pk365 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential Cookies: Required for the platform to function — including login session management and security tokens;
• Performance Cookies: Used to collect anonymised data about how players use 7pk365, helping us identify and fix technical issues;
• Functional Cookies: Used to remember your preferences such as language settings and last-used game categories;
• Analytics Cookies: Used to measure platform usage patterns in aggregate, helping 7pk365 improve navigation and content.

You may configure your browser to refuse non-essential cookies. Disabling essential cookies may prevent certain 7pk365 features from working correctly.

7pk365 retains personal data for as long as your account is active and for the period required to fulfil our legal obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with AML and financial record-keeping obligations;
• Transaction records (deposits, withdrawals, betting history) are retained for a minimum of five (5) years;
• Customer support communications are retained for three (3) years;
• Technical and usage logs are retained for up to twelve (12) months unless required for an ongoing investigation.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised.

Subject to applicable law, you have the following rights regarding personal data held by 7pk365:

• Right of Access: Request a copy of the personal data 7pk365 holds about you;
• Right to Rectification: Request correction of inaccurate or incomplete personal data;
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to our legal retention obligations;
• Right to Restrict Processing: Request that 7pk365 restrict use of your data in certain circumstances;
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format;
• Right to Object: Object to processing based on legitimate interests, including direct marketing;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 7pk365 support via live chat in your account dashboard or by email at [email protected]. We will respond within 30 days of receiving your request.

7pk365 employs industry-standard technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration or destruction. These measures include SSL/TLS encryption for all data transmissions, encrypted storage of sensitive account data, role-based access controls limiting staff access to personal data on a need-to-know basis, and regular security assessments of our platform infrastructure.

While 7pk365 takes all reasonable steps to protect your data, no system is entirely immune to risk. You are responsible for maintaining the confidentiality of your account password and for enabling two-factor authentication where available. If you believe your account has been compromised, contact 7pk365 support immediately.

The 7pk365 platform may contain links to third-party content or use embedded third-party services such as game software or analytics tools. This Policy applies solely to personal data processed by 7pk365 directly. We are not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you interact with through the 7pk365 platform.

7pk365 reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered account holders via the contact details associated with their 7pk365 account or via a prominent notice on the platform. The date at the top of this page indicates the effective date of the current version. Continued use of 7pk365 after any update constitutes acceptance of the revised Policy.

If you have any questions, concerns or requests relating to this Privacy Policy or the way 7pk365 processes your personal data, please contact our Data Protection team: